Centralized customer data
Not just clients, but also leads, prospects and visitors deserve a good customer journey. Create a customer profile from their first digital experience to being a customer in your CRM.
More organizations are adopting a data-driven strategy each day. This will increase the need for centralizing customer data and providing the same experience throughout the customer journey. We integrate midoffice and backoffice systems using Microsoft technology.
Not just clients, but also leads, prospects and visitors deserve a good customer journey. Create a customer profile from their first digital experience to being a customer in your CRM.
Organisations know their internal customer interactions using CRM solutions. Connect this data with your digital platform and create an omni-channel experience.
Enhance customer profiles with data from your ERP and financial systems. Digitize core business processes to provide a seamless experience throughout the organization.
Our roots - compared to many other digital agencies - differ in the fact that we originated in process automation solutions. Since 2002 we have gather extensive knowledge of and experience in integrating systems. We have integrated with SAP, AFAS, BAAN, Microsoft Dynamics, DAM, HR, Marketing Automation, Hubspot, Chatbots and many more systems.
Use a Customer Data Platform (CDP) for centralizing customer data and providing an integrated customer experience.
Connect the internal customer data from Customer Relation Management (CRM) to enhance the digital experience and vice-versa.
Use product data from Enterprise Resource Planning (ERP) for adding industry, market and product knowledge to your content.
Integrate both internal and external financial processes, for instance client purchasing using punch-out and EDI integrations.
We have been partnering with Arlanet for over 10 years and have grown our golf product into a market leading solution.
Our digital experts are ready to assist you in your challenge.
DRIVING DIGITAL /FORWARD